The GreenStreet Lending program offers preferred loan rates with no origination fees, no closing costs, flexible terms and work with approved Energy Trust of Oregon trade allies.

The application is so easy, there’s really no need. You’re welcome to provide the forms through greenstreetloan.com or they can call Umpqua Bank at 1-800-924-6680 for help with the application process.

As a federally insured financial institution, Umpqua Bank is legally required to quote rates for all loan products in a very specific manner. To ensure compliance with federal regulations, it’s important that only bank employees quote rates.

Umpqua Bank reviews each application thoroughly, analyzing the borrower’s creditworthiness, ability to repay and collateral value (when applicable).

The type of loan and the completeness of the application package drive the overall timeline. Once Umpqua Bank receives a complete application package, the underwriting team is able to make a decision within 24-48 hours.

Umpqua Bank is able to make unsecured loans under the GreenStreet Lending program. As with every decision made regarding an unsecured loan product, the decision is based on the borrower’s creditworthiness, liquidity and ability to repay.

Privacy policies and regulations prohibit Umpqua Bank from communicating loan decisions to anyone other than the customer. Umpqua Bank recommends that once the application is submitted, you remain in close contact with your customer so that they can inform you of the final decision.

Following loan approval, funds are disbursed in accordance with the customer’s instructions. In the majority of cases, proceeds for the full amount of the loan will be paid to the customer. In some instances, a down payment to the trade ally at that time of disbursement could be made at the request of the customer. The balance of the loan proceeds will be disbursed to the customer. Subsequent payments will be made directly from the customer to the trade ally.

Every situation is different; therefore, customer questions concerning prepayment or a change in loan terms should be directed to Umpqua Bank. Umpqua Bank will work directly with the customer to answer their questions.

Not necessarily. There are times when Umpqua Bank may counter offer a customer’s original loan request and of course, customers can certainly re-apply for another Umpqua Bank loan product.

That would be handled by the trade ally and Energy Trust. Additionally, customers should always consult with their tax preparer for guidance on claiming state or federal tax credits.

Since there is no pre-payment penalty, the borrower is able to reduce the principal amount at any time. Since tax credits are tied to a borrower’s tax liability, they are not a source of loan repayment. Should the borrower sell their tax credits to a pass-through partner, the proceeds can be applied to the loan.

At this time, Umpqua Bank is not seeking additional tax credits of any type.

We see this as an opportunity to help more Oregonians achieve their goal of becoming more energy efficient. We also realize the chance it gives us to demonstrate our customer service and through that gain new customers. The program is good for Umpqua, great for customers and excellent for the state of Oregon and our collective goal of creating energy efficiency.

While we would love it if they did, we don’t require customers to switch banks. Those who do chose to move their banking relationship to Umpqua can receive additional rate discounts if they take advantage of automatic payments from an Umpqua deposit account.

Our standard rates are VERY GOOD, GreenStreet Lending rates are BETTER and when the customer also has an account and Autopay with Umpqua, we can offer the BEST rate available for this program.

Umpqua Bank has been focused on ways to integrate environmental sustainability into our daily operations - reducing both our energy consumption and waste generation. This focus is consistent with our vision of being the World’s Greatest Bank and also with our associates’ desire to do what is right for our communities.

Here are just a few examples:

1. Commitment to conduct energy efficiency walk-throughs of all Oregon store and office locations by July 2009
2. Go Green, Save Green Commuter Fair held for Portland-metro associates
3. First bank on the west coast to employ a LEED^® (Leadership in Energy and Environmental Design) Accredited Professional on staff in the role of a Commercial Relationship Manager. This associate is the first and currently only banker in Oregon, California or Washington to be LEED AP certified. Encouraging others to pursue similar training
4. Implementation of double-sided statements for all customers, saving an estimated 4 million pages of paper each year
5. Standardized purchasing of 30% post consumer recycled copy paper
6. Expanded volunteer partnership with SOLV – Down By the Riverside and local schools for cleanup in May each year; building off strong Beach Cleanup participation each fall since
7. Anticipated silver-level LEED certification of new South Waterfront store
8. Revised fleet car policy to focus on those that offer optimal fuel economy and reduced emissions within confines of the intended business use of the vehicle. Results have included the lease of five hybrid cars to date
9. Coffee served in stores is certified fair-trade, 100% organic
10. 100% mass transit reimbursement for all associates living in areas where commuting by public transportation is an option
11. Investment in more than $18.8 million of Business Energy Tax Credits in Oregon ranging from lighting efficiency projects to start-up costs for local farm biodiesel production

A link to Umpqua Bank can be placed on your Web site; however, use of the Umpqua Bank logo is not permissible. Future plans call for a print-on-demand site with materials that trade allies will be able to customize using both the Energy Trust of Oregon and Umpqua Bank logos. These marketing materials should be available in early 2009.